Air Cabin Crew Level 2 Diploma
This exciting program is aimed at learners who would like to
develop their skills, knowledge and understanding of the role of
Air Cabin Crew to hopefully progress into employment within the
You will study a range of subjects that are relevant to the role
and industry. To achieve the full level 2 Diploma you must complete
the following six core units:
- Introduction to Airline Aviation
Operations. You will explore the types of
airlines, aircraft/airline terminology used in communication
throughout the industry, gain an awareness of Aviation geography
and a sound knowledge of the routes that airlines fly.
- Health, Safety and Security. You will research
and gain a thorough understanding of a range of legislation related
to the activities that airlines adhere to and how they maintain
health, safety and security in a confined environment.
"This course is a great insight into the role of cabin
crew with fun activities and role-plays. You meet new friends that
will be there after the course has finished." Jade
- Airline Emergency Procedures. You will learn
how to respond to various planned and unplanned emergencies
on-board an aircraft including the operation of emergency
equipment. You will also study survival techniques and
will be required to perform these in water at a local leisure
- Crew Room Duties. You will cover the
duties of the cabin crew both pre and post flight and gain an
understanding of the importance of briefings.
- Role of Cabin Crew (on- board) You will
develop the necessary knowledge of the on-board role of cabin
crew. To support this you will learn how to prepare the cabin for
boarding, deal with passengers with special requirements, carry out
a professional in-flight service, make effective passenger
announcements and complete the necessary documentation required for
- Preparation for employment as Air Cabin Crew
You will gain an understanding of the importance of personal
presentation, attitude and behaviour of those wishing to work in
the airline industry. From this you will develop your self-
confidence by participating in an interview process.
To enhance your studies and broaden your employment
opportunities you will also be required to complete an
additional qualification in Customer Service and a Functional
In line with industry standards you will be required to wear a
uniform consisting of navy blue formal trousers/skirt, white
shirt/blouse and a neck tie/scarf (full details will be given when
accepted onto the course)
Studying with us is fun, we practice, develop and assess
your skills through a variety of written assignments, on line
test and practical activities using our realistic aircraft cabin,
check in area and security facilities. You will also be required to
participate in a swimming assessment which involves
demonstrating survival techniques in water at a local leisure
- Minimum age 17 years
- 4 GCSE grades D and above including English.
- A City and Guilds level 1 or 2 in Travel or Aviation (or
- For equivalent qualifications see the Entry Requirements Explained page
- All applicants must complete an initial assessment in Maths and
English and attend an interview
- Must be able to swim unaided 25 metres.
Course Progression Routes
The course is designed to prepare students to seek
employment within the industry. However, many choose to progress on
to level 3 Aviation or Travel and Tourism courses giving them more
opportunities for different careers within the Aviation/Travel and
Course Career Prospects
The course is designed to provide potential Cabin Crew with the
underpinning knowledge required by the airline companies for entry
in to the profession. Jet2 support this qualification and state if
a potential candidate meets their entry requirement and achieve
this qualification they will be invited for an interview on receipt
of their application.
If you are unsure about your career progression please contact the Careers Team.
Activities such as trips and visits will be arranged to
organisations, industry events and airports, which are beneficial
to this course and support your learning. These activities
are mandatory and additional fees will be charged to you.
Details will be provided at the time of interview.
There are no course fees if you are under 19 years old. However,
you may have to pay for textbooks, personal kits, uniforms, trips
and personal stationery. You will be informed of these at your
All students will be required to wear an industry standard
uniform and purchase a neck scarf or tie priced at approximately
£10 and a Columbus Travel Atlas approximately £20.
For Application and Enrolment Information Contact
Free phone: 0800 358 7575
For more advanced courses such as Degrees and HNC/Ds please click here.
For Postgraduate & Professional courses please click here.