11794
City and Guilds Diploma in Systems and Principles for IT Professionals Levels 2 and 3 - Microsoft Route
Course Description
The aim of this course is to give students the skills and
knowledge they will require to undertake a career within IT
Support. The main focus of this course will be Microsoft’s Windows
7 operating system. Students will learn how to install, configure
and maintain this product in both a home and large business
environment.
Students must attend two sessions per week. One each from the
following lists.
Session one, from:
- Mondays 17:00 – 21:00
- Tuesdays 09:00 – 13:00
- Tuesdays 13:30 – 17.30
Session two, from:
- Mondays 09:00 – 13:00
- Wednesdays 13:15 – 17:15
- Thursdays 17:00 – 21:00
Course Structure
The course is delivered part time at the College’s Hub site and
will require students to attend 8 hours per week. The Microsoft
sessions take the form of lecture sessions delivered by a Microsoft
Certified trainer. The Cisco IT Essentials sessions will take the
form of workshops were students will work at their own pace using
professionally prepared materials with full tutor support and
access to practical equipment.
Modules Covered
- Customer Service (Level 2)
- Cisco IT Essentials (Level 2)
- Microsoft 70-680 – Configuring Windows 7 (Level 3)
- Microsoft 70-685 - Enterprise Desktop Support Technician (Level
3)
Students who successfully complete this course will be
recognised by Microsoft as having the skills and knowledge required
to become an entry level IT support professional. They will also
hold the Microsoft Certified IT Professional: Enterprise Desktop
Support Technician (MCITP).
Entry Requirements
- A good working knowledge of computers
- Skills in using Microsoft Office applications (to at least
level 1 standard)
- Good comprehension of English to at least level 2 standard
(this will be assessed via a diagnostic test)
Course Progression Routes
You may progress onto the Level 3 Diploma after the successful
completion of this course.
Course Career Prospects
This is an industry lead certification that will prepare you for
work as a front line PC support specialist.
Useful websites:
If you are unsure about your career progression please contact the Careers Team.
How to Apply
To apply for this course, click here to
download an application form. Completed forms should be
returned to Centralised Admissions, Learner Services,
Doncaster College, FREEPOST RRBE CXT2 ZTGA, The Hub, Chappell
Drive, Doncaster, DN1 2RF.
After returning the form, you will be asked to attend an
interview.
For more advanced courses such as Degrees and HNC/Ds please click here.
For Postgraduate & Professional courses please click here.