Workbased Advice and Guidance Level 2 - Doncaster College and University CentreDoncaster College and University Centre

Workbased Advice and Guidance Level 2

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This qualification is designed for Advice and Guidance working professionals within all sectors. There are options within the qualification to suit any level, from people working in an administrative role to those with a great deal of experience as advisors. They are suitable for anyone working with clients from diverse backgrounds and cultures, providing you with the ability to offer Advice and Guidance on a wide range of issues.

Course Overview

The Level 2 qualification is for you if you’re working in an administrative or customer service role or if you are looking to move into a role as advisor or to progress in your current role. The qualification will be assessed by you demonstrating your skills in a variety of guidance support activities. The qualification consists of 3 mandatory units and 3 optional units.

Level: Level 2
Awarding Body: City & Guilds
Course Fees: Click here for fee information
Aged 19 and over? Click here to find out about our financial support available

Units and Structure

To achieve the whole qualification at Level 2, candidates must achieve six units in total including all three mandatory units and three optional units.

The mandatory units for the Edexcel Level 2 NVQ in Advice and Guidance Support that all candidates must achieve are:

AG2 Support clients to make use of the advice and guidance service
AG4 Interact with clients using a range of media
ICS38 Develop personal performance through delivering customer service

Plus 3 optional units.

Entry Requirements

You'll need to have:

There are no formal entry requirements.

For equivalent qualifications see our Entry Requirements Explained page.

EU students: From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Tutors and Student Support

Student Support and Facilities

As a student, you’ll have access to a wide range of facilities, services and support, including:

Step outside the classroom and access our state of the art facilities as well as 3 huge Learning Resource Centres with thousands of resources to use
With hands-on experience you’ll be prepared for employment with a competitive edge.
A dedicated impartial careers advice team to help you on your future path
Our wide range of courses means that we can offer the right paths to get you where you need to be
Our Hub campus is right in the heart of the town centre meaning you can find your way to us easily
Outstanding student support throughout your studies with us.

Apply or Enquire

Want to know more or chat to us?

Have any further questions about this course? You can contact someone specifically about it by using the details below or filling in the enquiry form.

Workforce Development Team
01302 553757
employertraining@don.ac.uk

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Want to apply for this course?

You'll need to have:

There are no formal entry requirements.

For equivalent qualifications see our Entry Requirements Explained page.

EU students: From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Application & Enrolment

To apply for this course, please complete our online application form or download a printable form.

Apply Now