• Course
  • Units and
  • Entry
  • Tutors and

Course Overview

This qualification provides evidence of competence of being in a supporting role in an office environment. Optional units provide opportunity to show understanding and skills in a variety of areas, including  document production and use of office equipment and reception skills. Learners can progress to the Level 2 Diploma, or to a Level 3 qualification. This qualification is delivered in our realistic working environment.

Level 2
1 full academic year
Awarding Body
Course Fees
Click here for fee information
Aged 19 and over? Click here to find out about our financial support available

Units and Structure

A choice of  optional units from a range of areas including customer service, communications, document production and the use of office equipment.

Optional Units include:

  • Providing reception services
  • Handling mail
  • Producing documents
  • Using office equipment

Mandatory Units include:

  • Communicating in a Business environment
  • Working in a Business environment

Entry Requirements

You'll need to have:

No formal entry requirements but a good understanding of the English language is required.

For equivalent qualifications see our Entry Requirements Explained page.

Tutors and Student Support

Tracey Baker

Tracey Baker

Fifteen years ago, I enrolled on the Intermediate Office Skills course at Doncaster College. I worked my way through the various Office Skills qualifications the College had to offer before taking my teaching qualifications and joining the lecturing staff in 2003.

From September 2009, I became the Course Leader for Business Administration. It feels good to have gained this position, especially as I studied on the same course sixteen years ago.

I also teach on a range of programmes across our Business provision.  i enjoy the business environment and working with our students.   Seeing our students achieve their qualifications is what makes the role/job worthwhile.  I look forward to meeting you to discuss your options.

Student Support and Facilities

As a student, you’ll have access to a wide range of facilities, services and support, including:

  • Step outside the classroom  and access our state of the art facilities as well as 3 huge Learning Resource Centres with thousands of resources to use
  • With hands-on experience you’ll be prepared for employment with a competitive edge.
  • A dedicated impartial careers advice team to help you on your future path
  • Our wide range of courses means that we can offer the right paths to get you where you need to be
  • Our Hub campus is right in the heart of the town centre meaning you can find your way to us easily
  • Outstanding student support throughout your studies with us.
96% of students on this course enjoy their time at College

Student Comment

The course has been very helpful in building my confidence and helping me get prepared for employment, I have enjoyed my course, and have learnt many things about administration. I have developed my personal skills and communication skills. All the staff were very supportive and highly productive.

Kamile P Business Administration Level 2

Progression and Employment

Successful completion of this qualification will enable you to further your studies to NVQ Business Administration Level 3, BTEC Business Level 3, Apprenticeships in Business Administration or Customer Service.

This qualification will provide opportunities to gain employment within large employers such as Doncaster Council, NHS and many other local businesses.

Courses that lead into this

More about this course...

Talented Athlete Scholarship Scheme

We're proud to be able to offer Dual Career Accreditation via the Talented Athlete Scholarship Scheme. This is a Sport England funded partnership between athletes, education institutions, and national governing bodies of sport.

The Scheme helps athletes in education – aged 16-plus – to get the very best from their sporting and academic careers without having to choose between the two.

Click here to find out more about TASS

Talented Athlete Scholarship Scheme logo

Apply or Enquire

Want to know more or chat to us?

Have any further questions about this course? You can contact someone specifically about it by using the details below or filling in the enquiry form.

Tracey Baker
01302 553652

Make an enquiry

Course Enquiry Form
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You can contact the enquiries team if you'd like to change or remove your enquiry. Via email on info.centre@don.ac.uk or telephone 0800 358 7575.

Want to apply for this course?

You'll need to have:

No formal entry requirements but a good understanding of the English language is required.

For equivalent qualifications see our Entry Requirements Explained page.

GCSE Grades are changing from 2017. Need to know more? Click here for information.

Application & Enrolment

To apply for this course, please complete our online application form or download a printable form.

Apply Now