Course Overview
You will cover a range of different areas, supervising staff, organising and supervising an event, bar control, including stack taking and ordering and controlling the payment point, planning work of staff, holding meetings.
- Level
- Level 3
- Duration
- 1 year full-time
- Awarding Body
- City & Guilds
- Course Fees
- Click here for fee information
Aged 19 and over? Click here to find out about our financial support available
Units and Structure
5 core units and 3 optional units covered, including one functional skill.
- Various units including:
- Supervising Staff
- Devising and Implementing Rotas
- Planning and Organising Events
- Supervising Payments and Staff
- Serving Food and Drink to a Variety of Customers over a Variety of Events.
Entry Requirements
You'll need to have:
- Level 2 in customer service or relevant industry experience
- All applicants must complete an initial assessment in Maths and English and attend an interview
- Must be in related employment or a placement will be found alongside the course.
For equivalent qualifications see our Entry Requirements Explained page.
Tutors and Student Support
Student Support and Facilities
As a student, you’ll have access to a wide range of facilities, services and support, including:
- Step outside the classroom and access our state of the art facilities as well as 3 huge Learning Resource Centres with thousands of resources to use
- With hands-on experience you’ll be prepared for employment with a competitive edge.
- A dedicated impartial careers advice team to help you on your future path
- Our wide range of courses means that we can offer the right paths to get you where you need to be
- Our Hub campus is right in the heart of the town centre meaning you can find your way to us easily
- Outstanding student support throughout your studies with us.
Progression and Employment
Progression on completion of the course may include a higher level course such as an HND or Degree.
Career prospects are excellent within this expanding industry, which is continually on the lookout for skilled employees, locally, nationally and internationally. This qualification will provide opportunities to gain work in a supervisory role such as assistant manager within a wide range of areas in the Hospitality Industry. These could include working in hotels, Army, National Health Service, contract catering and event catering.
Courses that lead into this
Courses you can progress to
Further study in other areas. Browse all our courses.
Talented Athlete Scholarship Scheme
We're proud to be able to offer Dual Career Accreditation via the Talented Athlete Scholarship Scheme. This is a Sport England funded partnership between athletes, education institutions, and national governing bodies of sport.
The Scheme helps athletes in education – aged 16-plus – to get the very best from their sporting and academic careers without having to choose between the two.
Apply or Enquire
Want to know more or chat to us?
Have any further questions about this course? You can contact someone specifically about it by using the details below or filling in the enquiry form.
Lisa Pyott
01302 553659
lisa.pyott@don.ac.uk
Make an enquiry
Want to apply for this course?
You'll need to have:
- Level 2 in customer service or relevant industry experience
- All applicants must complete an initial assessment in Maths and English and attend an interview
- Must be in related employment or a placement will be found alongside the course.
For equivalent qualifications see our Entry Requirements Explained page.
GCSE Grades are changing from 2017. Need to know more? Click here for information.
Application & Enrolment
To apply for this course, please complete our online application form or download a printable form.
Apply Now