• Course
    Overview
  • Units and
    Structure
  • Entry
    Requirements
  • Student
    Support

Course Overview

You will cover a range of different areas, supervising staff, organising and supervising an event, bar control, including stack taking and ordering and controlling the payment point, planning work of staff, holding meetings.

Level
Level 3
Duration
1 year full-time
Awarding Body
City & Guilds
Course Fees
Click here for fee information
Aged 19 and over? Click here to find out about our financial support available

Units and Structure

5 core units and 3 optional units covered, including one functional skill.

  • Various units including:
  • Supervising Staff
  • Devising and Implementing Rotas
  • Planning and Organising Events
  • Supervising Payments and Staff
  • Serving Food and Drink to a Variety of Customers over a Variety of Events.

Entry Requirements

You'll need to have:

  • Level 2 in customer service or relevant industry experience
  • All applicants must complete an initial assessment in Maths and English and attend an interview
  • Must be in related employment or a placement will be found alongside the course.

For equivalent qualifications see our Entry Requirements Explained page.

Tutors and Student Support

Student Support and Facilities

As a student, you’ll have access to a wide range of facilities, services and support, including:

  • Step outside the classroom  and access our state of the art facilities as well as 3 huge Learning Resource Centres with thousands of resources to use
  • With hands-on experience you’ll be prepared for employment with a competitive edge.
  • A dedicated impartial careers advice team to help you on your future path
  • Our wide range of courses means that we can offer the right paths to get you where you need to be
  • Our Hub campus is right in the heart of the town centre meaning you can find your way to us easily
  • Outstanding student support throughout your studies with us.

Progression and Employment

Progression on completion of the course may include a higher level course such as an HND or Degree.

Career prospects are excellent within this expanding industry, which is continually on the lookout for skilled employees, locally, nationally and internationally. This qualification will provide opportunities to gain work in a supervisory role such as assistant manager within a wide range of areas in the Hospitality Industry. These could include working in hotels, Army, National Health Service, contract catering and event catering.

Courses you can progress to

Further study in other areas. Browse all our courses.

Apply or Enquire

Want to know more or chat to us?

Have any further questions about this course? You can contact someone specifically about it by using the details below or filling in the enquiry form.

Lisa Pyott
01302 553659
lisa.pyott@don.ac.uk

Make an enquiry

Course Enquiry Form
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You can contact the enquiries team if you'd like to change or remove your enquiry. Via email on info.centre@don.ac.uk or telephone 0800 358 7575.

Want to apply for this course?

You'll need to have:

  • Level 2 in customer service or relevant industry experience
  • All applicants must complete an initial assessment in Maths and English and attend an interview
  • Must be in related employment or a placement will be found alongside the course.

For equivalent qualifications see our Entry Requirements Explained page.


GCSE Grades are changing from 2017. Need to know more? Click here for information.

Application & Enrolment

To apply for this course, please complete our online application form or download a printable form.

Apply Now