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Travel and Tourism City and Guilds Diploma Level 3

Do you have a keen interest in travel and tourism… both worldwide and in the UK?

Does the idea of a career working with different types of demanding customers every day appeal to you?

Have you already achieved 4 GCSEs at grade C or above (including maths and English) or are working towards Grade 5 or above this year?

  • Course Level
    Level 3
  • Duration
    1 year full-time, with optional second year top up to an Extended Diploma
  • Awarding Body
    City and Guilds
  • Qualification
  • Department
    Department of Service Industries
  • Course Fee
    Click here for fee information

This course is a high quality, industry recognised course and is for students wishing to gain detailed knowledge, skills and experience in a variety of areas of the travel and tourism industry.  This will create a sound background to either working in travel and tourism or progressing on to higher education. It will develop your critical thinking and research skills and is ideal for self-motivated and driven people capable of studying independently to achieve clearly set objectives.

A minimum of 95% attendance is expected throughout  the course, meeting assessment hand in dates and having passed a progression interview (progression is not automatic to the year 2 Extended Diploma).

The initial City and Guilds Diploma consists of the following units of study. In the first year, you will study:

  • Worldwide Travel and tourism Destinations
  • Promotion and Sales
  • Overseas Representatives
  • Guided Tours
  • Ancillary Sales
  • Legislation
  • Foreign Exchange
  • Package Holidays
  • Tourism in the UK
  • Investigating the Cruise Industry

Further units in year 2 specialise in particular aspects of the industry, for example

  • Events Conferences and Exhibitions
  • Developing People
  • Special Interest Holidays
  • Worldwide Adventure Tourism
  • Developing an entertainment Programme
  • Principles of Supervising Customer Service
  • Development of Tour Operations

Progression to Year 2 to the Extended Diploma involves further 9-10 units in Year 2, specialising in particular aspects of the industry, for example:

  • Holiday Representatives
  • Cruise Operations
  • Tour Operations
  • UK Visitor Attractions
  • Retail Travel Operations
  • Hospitality Operations
  • Events Conferences and Exhibitions


To support your studies, and expand your knowledge and experience of the industry, you will participate in a number of educational study trips such as visits to overseas destinations (e.g. New York), as well as UK destinations, theme parks and trade shows. These trips are optional but greatly encouraged and students should be prepared for a financial outlay in respect of this.

You will also study the skills required to prepare for employment and you may undertake a Work Placement to give you valuable experience in the industry, a good reference – and boost your CV and interview prospects.

To prepare you for a career in Travel and Tourism, we set high standards in personal appearance and behaviour for our students: you will be expected to adhere to a strict dress code both in class and around College, be ready and prepared for lessons and conduct yourself in a professional manner.

What next?

You can progress onto higher education – you will be expected to achieve high grades throughout your course to give you the edge over other university applicants. Popular progression routes are Foundation Degree in Travel and Tourism Management, BA (Hons) International Tourism Management, BA (Hons) Travel and Tourism Management, as well as related degrees in Events Management, Hospitality and Tourism Management.

Other popular progression routes include straight into employment – in overseas resorts, in UK based tour operators and travel agencies and in groundside aviation operations.

You will improve your chances of gaining employment in the travel and tourism industry such as travel agencies, tour operators, visitor attractions, overseas work such as resort representatives whilst improving your communication and vocational skills.

Talented Athlete Scholarship Scheme

We're proud to be able to offer Dual Career Accreditation via the Talented Athlete Scholarship Scheme. This is a Sport England funded partnership between athletes, education institutions, and national governing bodies of sport.

The Scheme helps athletes in education – aged 16-plus – to get the very best from their sporting and academic careers without having to choose between the two.

Click here to find out more about TASS

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Applying For This Course

  • A minimum 4 GCSE grades 5 – 9 including English and maths
  • All applicants must complete an initial assessment in maths and English. You must also attend an interview and industry-standard selection event.

For equivalent qualifications see our Entry Requirements Explained page.

Have any further questions about this course? You can contact someone specifically about it by using the details below:

Student Services
0800 358 7575

Application & Enrolment

To apply for this course, please complete our online application form or download a printable form.

Apply Now