Workbased Accommodation Services Level 1

Units and Structure

You complete 2 mandatory units:

• Maintenance of a safe, hygienic and secure working environment
• Working effectively as part of a hospitality team

You also choose optional units (usually 3-5) from:

• Clean windows from the inside
• Collect and deliver items for customers and staff
• Collect linen and make beds
• Help to clean and maintain furnished areas
• Prepare, service and clear meeting and conference rooms
• Process information for reception function
• Receive, move and store customer and organisation property
• Service bathrooms and toilets
• Service public areas at front of house
• Maintain customer care
• Solve business problems
• Communicate in a business environment
• Make and receive telephone calls
• Assist in handling mail
• Use a filing system
• Maintain and deal with payments

Entry Requirements

You'll need to have:

There are no formal entry requirements. You will be asked to complete a free writing exercise as part of your application.

For equivalent qualifications see our Entry Requirements Explained page.

EU students: From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Tutors and Student Support

Student Support and Facilities

As a student, you’ll have access to a wide range of facilities, services and support, including:

• Step outside the classroom  and access our state of the art facilities as well as 3 huge Learning Resource Centres with thousands of resources to use
• With hands-on experience you’ll be prepared for employment with a competitive edge.
• A dedicated impartial careers advice team to help you on your future path
• Our wide range of courses means that we can offer the right paths to get you where you need to be
• Our Hub campus is right in the heart of the town centre meaning you can find your way to us easily
• Outstanding student support throughout your studies with us.