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L3 Information Communications Technician Apprenticeship Standard

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Deliver efficient operation and control of the IT.

Organisations increasingly rely on computer and communications systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the optimal performance and maintenance of systems. An Information Communication Technician (ICT) is critical to achieving this.

The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.

The knowledge, skills and behaviours for this role will be developed over the duration of the apprenticeship.
Maths and English will be embedded within the apprenticeship.

Typical Job Roles:
Support Technician, Network Technician, Digital Communications Technician, 1st and 2nd Line Support Telecoms Technician, Cloud Technician, Communications Technician, Cyber/Security Support, Data Centre Support Technician, First Line Support, Help Desk Support, IT Field Technician, It Support Analyst, IT Support Officer, Maintenance Support Technician, Network Field Operative, Office IT Technician, Telecommunications Technician.


  • Duration

    This apprenticeship has a typical duration of 18 months.

Learners will attend either Doncaster or North Lindsey college on a day release basis. A minimum of 6 hours per week will be spent on working towards the apprenticeship standard. Apprentices will be supported by 1:1 meetings in the workplace by their dedicated Programme Tutor. Additional learning resources and information will be made available online to ensure a fully blended learning experience.

Assessment Method

All apprentices must undertake an independent end-point assessment which is an assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.

Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. Employers may set their own criteria

 

Enquire about this Apprenticeship

Please use the following links to make an enquiry about this course.

Make an enquiry Call 0800 358 7979

Information for EU Students

From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Visit our International pages for more information and contact details