Deliver efficient operation and control of the IT.
Organisations increasingly rely on computer and communications systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the optimal performance and maintenance of systems. An Information Communication Technician (ICT) is critical to achieving this.
The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.
Typical Job Roles:
Support Technician, Network Technician, Digital Communications Technician, 1st and 2nd Line Support Telecoms Technician, Cloud Technician, Communications Technician, Cyber/Security Support, Data Centre Support Technician, First Line Support, Help Desk Support, IT Field Technician, It Support Analyst, IT Support Officer, Maintenance Support Technician, Network Field Operative, Office IT Technician, Telecommunications Technician.
This apprenticeship has a typical duration of 18 months.
Learners will attend Doncaster College or North Lindsey College on day release for taught sessions, excluding half terms and holidays. In total, learners have to spend 20% of their time on programme completing Off-The-Job training, this includes their block release. Apprentices will be supported by 1:1 meetings in the workplace by their dedicated Programme Tutor.
Additional learning resources and information will be made available online to ensure a fully blended learning experience.
All apprentices must undertake an independent end-point assessment which is an assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.
Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. Employers may set their own criteria