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Workbased Supporting Customer Service Environment Level 2

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The Supporting the customer service environment unit covers everything you need to know to deliver a great experience to customers – you’ll learn how to recognise and meet customer needs, improve through customer feedback and promote products and services.

This course is a great introduction to working in a retail or customer service environment whether you would like an introduction to the fundamentals of good customer service or are looking to build on your current understanding of customer service.

  • Course Level

    Level 2

202 Supporting the customer service environment.

There are no formal entry requirements. You will be asked to complete a free writing exercise as part of your application.


Apply or enquire about this course

Please use the following links to make an enquiry about this course.

Apply online Make an enquiry Call 01724 294040

Information for EU Students

From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Visit our International pages for more information and contact details