We understand there could be many questions you would like answering regarding your graduation ceremony so here are some frequently asked questions which will hopefully help! As well as some useful hints and tips!

For any other questions please drop us an email on graduation.enquiries@don.ac.uk

Once we have your email address you will receive an email from us informing you how to book tickets, order gowning and photography.

  • I haven’t received any communication

In the first instance you will have received a letter, if you haven’t received a letter please email us on graduation.enquiries@don.ac.uk  with your student ID, name and email address and we can get all the information over to you

  • I have received my email but cannot log into the system

Firstly ensure you are entering your student ID minus the DC and the 0’s as the system will not let you log in if you don’t do this. If you are still having problems please email us on graduation.enquiries@don.ac.uk  with your student ID, Name and email address you are using for the system and we can look into this for you

  • What happens on the day and when do I need to arrive for?

Students and guests will need to arrive at CAST please ensure you don’t head over to our Hub Campus.

Suggested arrival times for the ceremonies are:

Tuesday 6th November  10:30am ceremony, 8.30am arrival

Tuesday 6th November  2.30pm ceremony, 12:30 arrival

Arrival times are suggested to give enough time to register, receive robes, and have any photographs taken and take their seats without rushing and perhaps even enjoy a drink with friends and family.

We will have registration desks in CAST entrance, please report to this desk so we can take your details and for you to collect your tickets. From this you will be escorted to follow the signs for gowning and photography.

  • When can I order more tickets?/ I need more than 2 tickets!

In the first instance we initially offer two tickets per student to  be fair and ensure every student has the opportunity for some friends or family to attend and doesn’t miss out- this first wave of ticketing closes on the 12th October. Providing there is still capacity at the venue we will open ticketing again on the 15th October and you will be sent an email informing you when it reopens and tickets will be on a first come, first served basis. Please note the ceremony is a ticket only event, and you will not gain access to the ceremony if you don’t show your tickets printed off or on a mobile device. 

  • Can I buy tickets on the day of the ceremony?

Tickets will NOT be available to purchase on the day, please ensure you have purchased all your tickets prior to the ceremony

  • Does my child need a ticket?

If your child is young and you are happy for them to sit on your lap they do not need a ticket

  • How will I receive my tickets?

Tickets will be sent via email prior to the 6th November for you to print off or if you wish simply show on a mobile device

  • What about Disabled and Dietary requirements?

Should you have any disabled or dietary requirements please email us on graduation.enquiries@don.ac.uk  with your student ID, name and email address and we will do our utmost to ensure your requirements are met

  • When do I get my certificate?

Certificates are posted out after the Graduation ceremonies have taken place at the University of Hull in January

  • What if I can’t attend?

We are sorry that you can’t join us on the day, you may wish to attend the University of Hull ceremony in January. If not your Certificate will be posted out to you after the Graduation ceremonies have taken place at the University of Hull in January