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CMI Level 5

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An operations/departmental manager is generally someone who is able to manage teams and/or projects, and has responsibility for planning, delivering and achieving departmental goals and objectives. They are accountable to a more senior manager, head of department or small business owner, and are responsible for the operational and/or policy delivery of the organisation’s strategy. It is applicable to professional managers from all sectors – the private, public or third sector – and all sizes of organisation.

This programme has been designed to provide access to development opportunities for as wide a range of individuals as possible. This includes individuals who are at the start of their career and who wish to take their first steps into professional management, as well as those who may already have developed practical experience but who wish to develop their theoretical understanding of management and practical management skills.

  • Duration

    Various (9.00am – 4.00pm)

• 502 Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
• 515 Creating and Delivering Operational Plans
• 514 Managing Change
• 513 Managing Projects to Achieve Results
• 520 Managing Finance
• 509 Managing Stakeholder Relationships
• 525 Using Reflective Practice to Inform Personal and Professional Development
• 501 Principles of Operational Leadership and Management in an Organisational Context

This comprise of:
• Induction and skills development (1 day at North Lindsey College)
• 1 module (Award), 3 modules (Certificate), or 8 modules (Diploma) completion of combined knowledge, skills and behaviours (23 days at North Lindsey College, Scunthorpe)

Minimum level 1 English and Maths
Level 2 (or GSCE) in English /Maths is desirable.


Apply or enquire about this course

Please use the following links to make an application or enquiry about this course.

Apply online Make an enquiry 01724 294030

Course Fees

Award - £345 + Reg Fee £110 = £455
Certificate - £670 + Reg Fee £150 = £820
Diploma - £1550 + Reg Fee £200 = £1750

Information for EU Students

From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Visit our International pages for more information and contact details